AIhuman AI interactionStory 02
AI works better when the task has a shape
What changedResearchers compared ordinary AI chat with interfaces that organize negotiation preparation into a visible working sheet. Structured workflows helped participants cover more of the case. Building the sheet incrementally also felt less effortful than receiving a completed analysis, although the experiment did not measure actual negotiation outcomes.
The useful part
Why it matters
How an assistant organizes work may matter as much as how impressive its answer sounds.
Keep in mind
Good to know
The study measures preparation in one controlled negotiation exercise, not completed negotiations or outcomes across professions.
Evidence